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Returns & Refunds

Return Policy

You may return unused products within 14 days of delivery.

Conditions:

  • Products must be in original packaging
  • Products must be unused and in resalable condition
  • Original receipt required

    • How to Return:

  • Contact us at rugsbysarka@gmail.com
  • We will provide return instructions
  • Ship the items back to us
  • Refund processed within 5 business days

    • Non-returnable Items:

  • Sale items
  • Cut or used yarn